'8d: Problem Solving Worksheet\r'

'Tracking count: |Customer Number: |Response Due Date: | | |8-D is a whole tone management tool and is a vehicle for a cross-functional team to articulate thoughts and provides scientific determination to elaborate of enigmas | |and provide solutions. Organizations can benefit from the 8-D approach by applying it to all areas in the company. The 8-D provides excellent guidelines allowing | |us to take in to the root of a trouble and ways to slow up that the solution actually works. Rather than healing the symptom, the disease is cured, thus, the same | | riddle is unlikely to recur. |Step |0 |1 | |1 | realizeing the Team: |Team Goals: | | |Establish a small group of people with the assist/ product | | | |knowledge, allocated time, authority and skill in the requisite | | | |technical disciplines to solve the line and implement strict |Team Objectives: | | |actions. | |Department | |Name | |Skills | |Responsibility | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |2A | hassle Definition |Sketch / Photo of Problem | | |Provides the startle point for resolving power the job or | | | | nonconformism issue. Need to have â€Å"correct” problem commentary to | | | |identify causes.Need to use terms that are soundless by all. | | | | | | | |Part Number(s): | | | |Customer(s): | | | |List all of the info and documents that might help you to define the | | | |problem more than exactly? | | | meet conception to collect excess information: | | | |Prepare go Flow diagram for problem | | | |use a separate shroud if needed | | |2B |IS |IS NOT | |Who |Who is affected by the problem? |Who is not affected by the problem? | | | | | | | | | |Who head start observed the problem? |Who did not find the problem? | | | | | | | | | | |To whom was the problem reported? | | | | | |What |What type of problem is it? |What does not have the problem? | | | | | | | | | | |What has the problem (part id, lot #s, etc)? |What could be ruleing plainly is not? | | | | | | | | | |What is happening with the edge & with behavement? |What could be the problem barely is not? | | | | | | | | | | |Do we have physical evidence of the problem? | | | wherefore |why is this a problem (degraded performance)? |Why is it not a problem? | | | | | | | | | |Is the process stable? | | | | | | |Where |Where was the problem observed? Where could the problem be located but is not? | | | | | | | | | | |Where does the problem occur? |Where else could the problem be located but is not? | | | | | |When |When was the problem beginning noticed? |When could the problem have been noticed but was not? | | | | | | | | | |When has it been noticed since? | | | | | | |How Much/|Quantity of problem (ppm)? |How many could have the problem but gull’t? |Many | | | | | | | | |How much is the problem cost in dollars, people, & time? |How big could the problem be but is not? | | | | | |How Often|What is the kink (continuous, random, cyclical)? |What could the trend be but is not? | | | | | | | | | | |Has the problem occurred previously? | | | | | |2C |Problem Description | | |(based on the information gather so far, provide a concise problem description) | | | | | | | | | | | | | 3 |Developing Interim Containment put to deaths | | |Temporary actions to contain the problem and â€Å"fix” until permanent correction is in position †document actions in Action power point submit | | | | | | | | | | |4A |Identifying & Verifying Root Cause | | | tumble for â€Å"Root Cause” of the problem.Identify and verify the Escape focalize | | | | | |Brainstorm the possible causes of the problem | | | | |4A |Cause and frame Diagram | | | | | | | | | | | | | | | | | | | | | | | | |circle the most likely contributors (a supreme of three) from each side. |4B |5 Why Anal ysis | | | | drive †Why did this happen? | | | | | | | |Ask †Why did this happen? | | | | | | | |Ask †Why did this happen? | | | | | | |Ask †Why did this happen? | | | | | | | |Ask †Why did this happen? | | | | | | | |4C |Action Plan | | |Based on the team’s discussions.Begin to complete the Root Cause Action Plan to verify and validate the root causes and test the send off point. | | |Document this on the Action feature skirt | | | | | | | | | | | | | |5 |Identify Permanent corrective Actions | | |solutions that breed and correct the root cause. Solutions determined to be the better(p) of all the alternatives.Document and verify the Permanent | | |Corrective Action (PCA) in the Action item Table | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |6 |Implementing & Validating the PCA | | |Implement and validate to ensure that nonindulge nt action does â€Å"what it is supposed to do. ” Detect any unenviable side effects. Document this on the | | |Action Item Table. Return to root cause analysis, if inevitable | | | | | | | |7 |Preventing Recurrence | | |determine what improvements in systems and processes would prevent problem from recurring.Ensure that corrective action remains in place and successful | | | | | | | |7A |Address Similar Systems | | |Process / Item | | |Who answerable | | |When | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 7B |Review the following documents / systems | |Document |Who Responsible |Completion Date | | | | aforethought(ip) |Actual | | care System Manual | | | | |Manufacturing Work Instructions | | | | | inspection Work Instructions | | | | |Process Flow Charts | | | | |Process Control Plans | | | | |Design FMEA | | | |Process FMEA | | | | |Ga ges | | | | |PPAP | | | | |Engineering depart Approval | | | | | | | | | | | | | | | | | | | |8 |Congratulate Your Team | | | office all forms of employee recognition and document as necessary | | | | | |Celebrate successful conclusion of the problem solving effort | | |Formally disengage the team and redress to normal duties | | | | |Was this problem solving exercise in effect(p)? Has it been verified with a follow-up? | |Yes |Signature / statute title / Date |Findings | |No | | | | | | | | | | | | | | | | | | |Action Item Table | |Actions |Implement & Verify Actions | Action # |Problem |Containment / Corrective Action |How Verified |Action |Who Responsible |Planned |Actual |Status | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | ———————†Problem People Materials tool Method surro und Measurement Measurement Environment Method Machine Materials People Why did it spoil out? How is it made?\r\n'